Now that the Jet Airways pilots' strike is over and the airline's services are back to normal, it is tempting to forget about the episode as yet another example of an industrial dispute getting resolved quite quickly after it boiled over.
The strike, however, raises several questions which need to be addressed.
For one, Jet's handling of the situation suggests that the airline needs serious lessons in human resource management.
The pilots had given a month's notice to the management, during which nothing happened.
Then, Jet sacked two pilots for forming a union, and then sacked two more, which forced the other pilots to stand by their colleagues.
It would seem that the Jet management has not learnt anything from the fallout of its mass sacking of cabin crew last year, namely that people have to be dealt with, with understanding and sensitivity.
